Installation Guide
Tools Needed:
- Telephone line cord
- Power adapter
- Batteries (for handset)
- Wall mount screws (optional)
- Screwdriver (for wall mounting)
Step-by-Step Installation
- Choose Installation Location: Select a location near telephone jack and power outlet on a flat, stable surface.
- Connect Telephone Line: Connect the telephone line cord from the wall jack to the answering machine's LINE port.
- Connect Handset: If applicable, connect the handset to the base unit using the provided cord.
- Power Connection: Connect the power adapter to the answering machine and plug into a standard electrical outlet.
- Battery Installation: Install batteries in the handset following the polarity markings (+/-).
- Set Time and Date: Use the control panel to set the current time and date for accurate message time stamps.
- Record Greeting: Record your personal outgoing message following the instructions in the manual.
- Test Operation: Make a test call to verify answering machine functions properly.
Specifications
| Model Series | KX-TG Series |
| Type | Digital Answering System with Cordless Phone |
| Color | Black / White / Silver |
| Message Capacity | Up to 99 messages |
| Recording Time | Up to 30 minutes total |
| Control Type | Digital Controls with LCD Display |
| Power Requirements | AC 120V, 60Hz, 6V DC |
| Battery Type | AAA Ni-MH rechargeable (handset) |
| Talk Time | Up to 10 hours |
| Standby Time | Up to 7 days |
| Dimensions (Base Unit) | 18 x 15 x 8 cm |
| Weight | 0.8 kg (with batteries) |
| Frequency | DECT 6.0 Technology |
Warranty Information
- Full Warranty: 1 year parts and labor
- Battery Warranty: 6 months on rechargeable batteries
- Additional Coverage: Optional extended warranty available
For warranty service, contact Panasonic Customer Service at 1-800-211-7262 or visit Panasonic.com
Key Features
Digital Answering System
Advanced digital recording system with up to 99 message capacity and 30 minutes total recording time for clear message playback.
DECT 6.0 Technology
Digital Enhanced Cordless Telecommunications provides clear sound quality, enhanced security, and reduced interference with other household devices.
Caller ID with Call Waiting
Displays caller information on the LCD screen and stores up to 50 caller ID records for easy reference and call management.
Voice Guidance System
Step-by-step voice prompts guide users through setup and operation, making the answering machine easy to use for all ages.
Remote Message Access
Access your messages from any touch-tone phone by calling your home number and entering your security code.
Message Alert Indicator
Visual and audible indicators alert you to new messages, with message counter displaying the number of new messages received.
Recording Features Explained
Personal Greetings
Record multiple personalized greetings for different situations (home, away, vacation)
Message Playback
Play, skip, repeat, save, or delete messages with easy-to-use controls
Time/Day Stamp
Each message is automatically stamped with time and date of receipt
Toll Saver
Check for messages without incurring long distance charges when traveling
Message Screening
Listen to callers leaving messages and decide whether to answer the call
Two-Way Recording
Record both sides of telephone conversations with notification tone
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Answering machine won't turn on | Power issue, adapter not connected | Check power connection, ensure adapter is properly plugged in |
| No incoming messages recorded | Wrong setting, memory full, line issue | Check answering mode setting, clear memory, check telephone line |
| Poor sound quality | Low batteries, interference, dirty recording head | Replace batteries, change location, clean recording head |
| Can't access messages remotely | Wrong security code, remote access not enabled | Check security code setting, enable remote access feature |
| Display not working | Power issue, display contrast setting | Check power supply, adjust display contrast setting |
| Handset not charging | Dirty contacts, battery issue, charger problem | Clean charging contacts, replace battery, check charger unit |
Error Codes
- FULL: Memory full - Delete old messages to free space
- NO MSG: No messages - No messages in memory
- ERR: General error - Reset unit by unplugging power
- LOW BAT: Low battery - Charge or replace handset batteries
- NO LINE: Line disconnected - Check telephone line connection
- TIME SET: Time not set - Set current time and date
Manual Downloads
Current Model Manuals
KX-TG452
Answering System with DECT 6.0
KX-TG651
2-Line Answering System
KX-TG852
Expandable Answering System
KX-TG954
Bluetooth Answering System
Popular Previous Models
KX-TG1711
Basic Answering System
KX-TG2711
Answering System with Call Block
KX-TG3711
Answering System with Speakerphone
KX-TG4711
Answering System with Digital Voice