Panasonic Cordless Phone KX-TG994SK Manual

The Panasonic KX-TG994SK is a multi-handset DECT 6.0 cordless phone system featuring a digital answering machine, call blocking, intercom, speakerphone, and backlit keypad. It supports up to 6 handsets, offers a long-range signal, and includes features like caller ID, call waiting, and eco mode. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using the Answering Machine 8. Advanced Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Base Unit, Cordless Handset(s), AC Power Adapter, Telephone Line Cord, Battery Pack(s), User Manual.

FeatureDescription
DECT 6.0 TechnologyClear sound, long range, and secure connection
Digital Answering MachineRecords up to 18 minutes of messages
Call BlockBlocks unwanted calls with up to 250 numbers
IntercomHandset-to-handset and handset-to-base communication
SpeakerphoneFull-duplex speakerphone on handset and base
Backlit Keypad/DisplayEasy viewing in low light
Caller ID/Call WaitingDisplays caller information (subscription required)
Eco ModeReduces power consumption
Expandable SystemSupports up to 6 handsets (additional sold separately)
Battery IndicatorShows battery level on display

Installation

Unpack and inspect contents. Place base unit on a stable, central surface.

  1. Charge the handset: Insert battery into handset, place on base charger for 7 hours.
  2. Connect base unit: Plug AC adapter into base and wall outlet. Connect telephone line cord from base to wall jack.
  3. Register additional handsets: Follow registration procedure in manual for each extra handset.
  4. Check for dial tone: Lift handset or press SPEAKER on base to confirm connection.

WARNING! Use only provided Panasonic power adapter. Do not place near microwave ovens or other sources of interference.

First-Time Setup

After installation, configure basic settings.

  1. Set date and time: Press MENU on handset, navigate to SETTINGS > DATE & TIME.
  2. Set language: In SETTINGS menu, select LANGUAGE (default is ENGLISH).
  3. Set answering machine: Press ANS/PLAY on base to record outgoing message and set greeting.
  4. Program phonebook: Store names/numbers via MENU > PHONEBOOK.

CAUTION! Ensure battery is fully charged before first use for optimal performance.

Specifications

Controls and Settings

Access menu via MENU button on handset. Front Panel (Base): ANS/PLAY, VOLUME, DELETE, INTERCOM.

Handset: TALK/CALL BACK, OFF, MENU, INTERCOM, VOLUME, PHONEBOOK, REDIAL/PAUSE, FLASH, MUTE, numeric keypad.

Settings: Date/Time, Language, Ringer Volume/Tone, Phonebook, Call Block List, Eco Mode (On/Off), Handset Registration. Answering Machine: Record Outgoing Message, Set Greeting, Play Messages, Delete Messages. Call Features: Caller ID, Call Waiting, Redial, Mute, Flash.

Connecting Devices

Telephone Line: Standard RJ11 wall jack. Additional Handsets: Register via base unit.

  1. Ensure base is powered and connected to phone line.
  2. On new handset, press and hold PAGE on base until IN USE light flashes.
  3. On handset, press and hold # until it beeps and shows registered.
  4. Repeat for each additional handset.

Tip: Keep base unit away from metal objects and electronic devices to avoid interference.

Using the Answering Machine

Digital answering machine with remote access.

  1. Record outgoing message: Press ANS/PLAY on base, follow prompts.
  2. Play messages: Press ANS/PLAY to play; use VOLUME to adjust.
  3. Delete messages: Press DELETE during or after playback.
  4. Remote access: Dial your number from outside, after greeting, enter remote code (default 0000) to play messages.
  5. Set greeting: Choose from pre-recorded or custom via MENU > ANSWERING MACHINE.

WARNING! Do not disconnect power or phone line during recording; may cause memory loss.

Advanced Features

Call Block: Add numbers via MENU > CALL BLOCK; blocks telemarketers and unwanted calls. Intercom: Press INTERCOM on one handset, dial handset number (1-6) to call another handset. Eco Mode: Reduces power when handset is near base; enable in SETTINGS. Phonebook: Store 100 entries with name/number; access via PHONEBOOK button.

Care & Cleaning

Unplug before cleaning. Wipe with soft, dry cloth. Do not use liquids or abrasive cleaners.

CAUTION! Avoid water and extreme temperatures. Keep battery away from fire.

Regulatory Information

FCC Part 15 and 68: Complies with interference limits and telephone network standards. Copyright © Panasonic Corporation of North America. For support, visit www.panasonic.com or contact 1-800-211-7262.

Troubleshooting

SymptomPossible CauseCorrective Action
No dial toneLine/power connectionCheck phone line and power connections; try different wall jack.
Handset not chargingBattery/contactsEnsure handset placed correctly on charger; clean contacts; replace battery if old.
Poor sound qualityInterference/low batteryMove away from electronic devices; charge handset fully.
Answering machine not workingSettings/memoryCheck ANS/PLAY settings; ensure memory not full; reset if needed.
Caller ID not displayingSubscription/serviceConfirm service with provider; ensure date/time set correctly.

Reset: Unplug base for 1 minute, then reconnect to reset system.

Service: 1-800-211-7262; www.panasonic.com

Panasonic Cordless Phone KX-TG994SK Manual © - All Rights Reserved 2025