Panasonic Cordless Phones Manual KX-TGD390C

The Panasonic KX-TGD390C is a DECT 6.0 Plus cordless phone system with one base unit and one handset (expandable up to 6 handsets), featuring digital answering system with up to 18 minutes of recording time, Caller ID with call waiting, 50-name/number phonebook directory, 9-number speed dial, intercom, paging, headset jack, keypad lock, backlit display, and ECO mode for reduced power consumption. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using the Answering System 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Base Unit, Handset, Telephone Line Cord, AC Power Adapter, Battery Pack, Belt Clip, Quick Start Guide.

Feature	Description
DECT 6.0 Plus Technology	Clear sound, secure connection, reduced interference
Digital Answering System	Up to 18 minutes recording time, remote access
Caller ID/Call Waiting	Displays caller information on handset screen
50-Name/Number Phonebook	Store contacts with name and number
9-Number Speed Dial	Quick dial frequently called numbers
Intercom/Paging	Communicate between handsets, locate handsets
Headset Jack (2.5mm)	For hands-free conversation
Keypad Lock	Prevents accidental key presses
Backlit Display/Keypad	Easy viewing in low light
ECO Mode	Reduces power consumption when idle

Installation

Unpack and inspect contents. Place base unit on stable surface away from electronic interference.

Charge Handset Battery: Connect AC adapter to base, plug into outlet. Place handset on base for 7 hours initial charge.
Connect Telephone Line: Plug telephone line cord from wall jack to TEL LINE jack on base unit.
Install Belt Clip: Attach to handset if desired.
Power On: Handset will beep and display when powered.

WARNING! Use only supplied Panasonic AC adapter and battery. Do not disassemble or short-circuit battery.

First-Time Setup

After installation, configure basic settings.

Set Date/Time: Press MENU on handset, select SETTINGS > DATE & TIME.
Set Language: In SETTINGS menu, select LANGUAGE (default ENGLISH).
Register Additional Handsets: Place new handset on base, press and hold HANDSET LOCATOR on base until IN USE light flashes.
Set Ringer Volume/Tone: Use VOLUME keys or MENU > RINGER SETTINGS.
Set Answering System: Record outgoing message (OGM) by pressing ANS/PLAY on base.

CAUTION! Keep base unit and handset away from water, heat sources, and direct sunlight.

Specifications

Technology: DECT 6.0 Plus.
Frequency: 1.9 GHz.
Range: Up to 1000 feet outdoors, varies indoors.
Battery: Ni-MH rechargeable (included), standby up to 7 days.
Display: Backlit LCD with Caller ID information.
Answering System: Digital, 18 minutes, remote access.
Phonebook: 50 entries.
Speed Dial: 9 numbers.
Power Source: AC adapter 120V AC, 60Hz.
Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access menu via MENU button on handset. Handset Controls: TALK/CALL BACK, OFF, VOLUME, MENU, INTERCOM/PAGE, FLASH, REDIAL/PAUSE, MUTE, DIR (directory).

Base Unit: ANS/PLAY, STOP, SKIP/DELETE, RECORD, HANDSET LOCATOR.

Settings: Date/Time, Language, Ringer (volume/tone/melody), Phonebook edit, Speed dial setup, Answering system (OGM, message playback, remote access code default 0000), ECO mode on/off, Keypad lock.

Connecting Devices

Telephone Line: Standard RJ11 cord to wall jack. Headset: 2.5mm plug to handset jack.

Ensure phone is off (handset on base) before connecting.
Plug headset into jack on side of handset.
For additional handsets (KX-TGDA30), register as per First-Time Setup.

Tip: Use a surge protector for telephone line to protect against power surges.

Using the Answering System

Digital system records incoming messages and allows remote playback.

Record Outgoing Message (OGM): Press and hold RECORD on base, speak after beep, release RECORD.
Play Messages: Press ANS/PLAY on base or handset (MENU > ANSWERING SYSTEM).
Delete Messages: Press SKIP/DELETE during playback.
Remote Access: Call your number, after OGM enter remote code (default 0000) followed by #.
Set Answering Mode: On base, switch ANS MODE to ON, ANS ONLY, or OFF.

WARNING! Do not disconnect power during recording/playback to avoid system errors.

Accessibility Features

Ringer Volume Adjustment: Multiple levels including HI/LO/OFF. Keypad Tone: Can be turned off. Large Backlit Keys: Easier to see and press. Hearing Aid Compatible (HAC): Rated M3/T3.

Care & Cleaning

Unplug AC adapter before cleaning. Wipe handset and base with soft, dry cloth. Do not use liquid or aerosol cleaners.

CAUTION! Do not submerge any part in water. Avoid abrasive cleaners.

Regulatory Information

FCC Part 15 and 68: Complies with limits for Class B digital devices and telephone equipment. Hearing Aid Compatibility: M3/T3. This device complies with Part 15 of the FCC Rules. Copyright © Panasonic Corporation of North America. For support, visit www.panasonic.com/help or contact 1-800-211-7262.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No dial tone	Line/power connection	Check telephone line cord at wall and base; ensure AC adapter plugged in.
Handset not charging	Contacts/battery	Clean charging contacts on handset and base; ensure battery installed correctly.
Poor sound quality	Interference/low battery	Move base away from electronics; recharge handset.
Answering system not working	Settings/power	Set ANS MODE to ON; ensure power connected; re-record OGM.
Caller ID not displaying	Service/subscription	Subscribe to Caller ID service from phone company; ensure date/time set.
Handset not registered	Registration process	Follow handset registration steps in First-Time Setup.

Reset: Unplug AC adapter and telephone line for 1 minute, then reconnect.

Service: 1-800-211-7262; www.panasonic.com/help