Panasonic KX DT343 Phone Manual

The Panasonic KX DT343 is a digital business telephone designed for use with Panasonic KX-TDA/KX-NCP series PBX systems. It features a 2-line LCD display, 24 programmable function keys, hands-free speakerphone, headset compatibility, and support for various telephony features like call transfer, conferencing, and voicemail access. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Telephone base unit, Handset, Line cord, User manual, Mounting bracket.

Feature	Description
Display	2-line backlit LCD with call information
Programmable Keys	24 keys for speed dial, line access, feature access
Speakerphone	Full-duplex hands-free operation
Headset Jack	2.5mm jack for headset connectivity
Ringer Volume	Adjustable with multiple melodies
Message Waiting Indicator	LED for voicemail notification
HOLD	Places call on hold
TRANSFER	Transfers call to another extension
CONFERENCE	Sets up conference calls
VOLUME	Adjusts handset, speaker, ringer volume

Installation

Unpack and inspect contents. Choose location near power outlet and PBX connection.

Connect to PBX: Use provided line cord to connect phone to PBX extension port.
Connect handset: Plug coiled handset cord into handset jack.
Connect power: Plug AC adapter into power outlet and DC connector into phone.
Mount on wall (optional): Use mounting bracket if wall mounting desired.

WARNING! Use only Panasonic-approved power adapter. Ensure proper ventilation.

First-Time Setup

Power on phone; follow system prompts.

Set date/time: Access system programming or use phone menu.
Program extension number: Configure via PBX administration.
Set user preferences: Adjust ringer type, volume, display contrast.
Program speed dial keys: Store frequently dialed numbers on programmable keys.

CAUTION! Do not disassemble phone. Refer installation to qualified personnel.

Specifications

Type: Digital Business Telephone.
Compatibility: Panasonic KX-TDA100/200/600, KX-NCP500/1000 systems.
Display: 2-line x 24-character LCD with backlight.
Keys: 24 programmable flexible keys, 16 fixed function keys.
Audio: Hands-free speakerphone, headset compatible.
Ringer: 4 levels adjustable, 8 melodies.
Power Supply: 48V DC from PBX or optional AC adapter.
Operating Temp: 0°C to 40°C (32°F to 104°F).

Controls and Settings

Access menu via MENU button. Fixed Keys: HOLD, TRANSFER, CONFERENCE, VOLUME UP/DOWN.

Programmable Keys: Can be set for speed dial, line appearance, feature access (DND, Call Pickup).

Basic Settings: Ringer type/volume, display contrast, time/date. Advanced: Speed dial programming, call forwarding, do not disturb. System: Extension number, PBX feature codes.

Connecting Devices

PBX: Direct connection to digital extension port. Headset: 2.5mm jack for headset use.

Ensure PBX and phone are powered off before connections.
Connect phone to PBX using standard digital telephone cable.
For headset, plug into headset jack (disables handset).
Power on PBX then phone.

Tip: Use cable management to avoid tripping hazards.

Advanced Features

Supports call transfer, conference, call park, pickup.

Make call: Lift handset or press SPEAKER, dial number.
Answer call: Lift handset, press SPEAKER, or press flashing line key.
Transfer call: Press TRANSFER, dial extension, announce, hang up.
Conference: During call, press CONFERENCE, dial next party, press CONFERENCE again.
Hold: Press HOLD to place call on hold; retrieve by pressing flashing line key.
Speed dial: Press programmed key or dial speed dial code.
Voicemail: Press MSG key or dial voicemail access number.
Do Not Disturb: Program DND on flexible key to silence ringer.

WARNING! Do not use phone during electrical storms. Unplug during lightning.

Accessibility Features

Ringer volume adjustment, visual message waiting indicator, headset mode for hands-free operation.

Care & Cleaning

Unplug before cleaning. Use soft, dry cloth; avoid liquids and abrasive cleaners.

CAUTION! Do not use alcohol or solvents; keep away from excessive heat and humidity.

Regulatory Information

FCC Part 68: Registered telephone equipment. Complies with FCC rules for connection to telephone network. Copyright © Panasonic Corporation. For support, visit www.panasonic.com/business or contact 1-800-211-7262.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No display/power	Power connection	Check AC adapter/PBX connection; ensure power outlet works.
No dial tone	Line cord/PBX	Check line cord connections; verify PBX extension is active.
Cannot make calls	Dialing mode	Ensure correct dialing mode (tone/pulse); check PBX restrictions.
No incoming calls	Ringer settings	Adjust ringer volume; check DND setting; verify PBX forwarding.
Poor audio quality	Handset cord	Check handset cord connection; try different handset; adjust volume.

Reset: Unplug power for 30 seconds, then reconnect.

Service: 1-800-211-7262; www.panasonic.com/business