Panasonic KX TG2711CX Expandable Manual

The Panasonic KX TG2711CX is an expandable DECT 6.0 cordless phone system featuring a digital answering machine, call blocking, intercom, speakerphone, and support for up to 6 handsets. It includes a base unit with answering machine, one cordless handset, charger, telephone cord, and user guide. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using the Answering Machine 8. Advanced Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: DECT 6.0 cordless handset, Base unit with digital answering machine, Charger cradle, Telephone line cord.

FeatureDescription
DECT 6.0 TechnologyClear sound, secure connection, interference-free operation
Expandable SystemSupports up to 6 handsets (additional sold separately)
Digital Answering MachineBase unit records messages; remote message retrieval
Call BlockBlocks up to 250 numbers
IntercomHandset-to-handset and handset-to-base communication
SpeakerphoneFull-duplex speakerphone on handset and base
Backlit DisplayEasy-to-read LCD on handset
ECO ModeReduces power consumption when idle
Keypad LockPrevents accidental key presses
Battery IndicatorShows remaining battery level

Installation

Unpack and inspect contents. Place base unit on flat surface.

  1. Charge handset: Place handset in base charger for 7 hours before first use.
  2. Connect telephone line: Plug telephone cord into base unit LINE jack and wall jack.
  3. Connect power: Plug AC adapter into base unit and electrical outlet.
  4. Install battery: Insert supplied battery into handset, align contacts, close cover.

WARNING! Use only supplied Panasonic adapter. Do not place near microwave ovens or other sources of interference.

First-Time Setup

Power on base and handset; follow prompts.

  1. Set time/date: Press MENU on handset, select SETTINGS, set current time and date.
  2. Register handset: Handset should auto-register with base. If not, press and hold PAGE on base until IN USE light flashes.
  3. Set answering machine: Press ANS ON/OFF on base to turn on; record outgoing message.
  4. Adjust volume: Use VOLUME buttons on handset during a call.

CAUTION! Charge battery fully before first use for optimal performance.

Specifications

Controls and Settings

Access menu via MENU button on handset. Base Controls: ANS ON/OFF, VOLUME, DELETE, PLAY/STOP.

Handset: TALK, END, MENU, INTERCOM, FLASH, REDIAL, MUTE, VOLUME, navigation arrows.

Settings: Time/Date, Ringer tone/volume, Keypad tone, Language (English/Spanish/French), ECO mode, Call block list. Answering Machine: Record outgoing message, set number of rings, remote access code. Handset Registration: Add new handsets via base unit.

Connecting Devices

Telephone line: Standard RJ11 cord. Additional handsets: Purchase compatible Panasonic handsets.

  1. Turn off power before connecting additional devices.
  2. Register new handset: Place in charger, press and hold PAGE on base until IN USE flashes.
  3. Test connection: Make a test call to ensure line is active.

Tip: Keep base unit away from metal surfaces and electronic devices to prevent interference.

Using the Answering Machine

Digital answering machine on base unit.

  1. Turn on/off: Press ANS ON/OFF on base.
  2. Record outgoing message: Press RECORD, speak after beep, press RECORD again to stop.
  3. Play messages: Press PLAY/STOP on base or handset.
  4. Delete messages: Press DELETE during playback.
  5. Remote retrieval: Dial your number, press * during outgoing message, enter remote code (default 0000).
  6. Set rings: Menu > ANSWERING > NUMBER OF RINGS (2,3,4,5,TOL).

WARNING! Do not disconnect power while answering machine is recording or playing.

Advanced Features

Call Block: Add numbers via MENU > CALL BLOCK. Intercom: Press INTERCOM on handset, select other handset or base. Speakerphone: Press SPEAKER during call. Keypad Lock: Press and hold # for 2 seconds. ECO Mode: Reduces power when handset is near base.

Care & Maintenance

Unplug before cleaning. Wipe handset and base with soft, dry cloth. Do not use liquids or abrasive cleaners.

CAUTION! Avoid extreme temperatures. Replace battery every 2-3 years with compatible Panasonic battery.

Regulatory Information

FCC Part 15: This device complies with part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © Panasonic Corporation of North America. For support, visit www.panasonic.com/contact or call 1-800-211-7262.

Troubleshooting

SymptomPossible CauseCorrective Action
No dial toneLine/power connectionCheck telephone line connections; ensure base is powered on.
Handset not chargingBattery/contactsClean charging contacts; ensure handset is properly seated; replace battery if old.
Poor sound qualityInterference/distanceMove closer to base; avoid electronic interference sources.
Answering machine not workingSettings/powerEnsure ANS is ON; re-record outgoing message; check power.
Cannot register handsetRegistration modePlace handset in charger; press and hold PAGE on base until IN USE flashes.

Reset: Unplug base for 60 seconds, then reconnect.

Service: 1-800-211-7262; www.panasonic.com/support

Panasonic KX TG2711CX Expandable Manual © - All Rights Reserved 2025