Panasonic KX-TG6621E User Manual

The Panasonic KX-TG6621E is a DECT 6.0 cordless phone system with a digital answering machine, featuring a 1.9-inch backlit LCD display, call waiting/caller ID, 9-hour talk time, 250-hour standby, 50-name/number phonebook, 18-minute digital recording, intercom, paging, headset jack, and ECO mode. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using the Answering Machine 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Base unit with answering machine, Handset, AC power adapter, Telephone line cord, Battery pack, Belt clip.

FeatureDescription
DECT 6.0 TechnologyClear, secure digital signal with reduced interference
Digital Answering Machine18-minute recording time, remote message retrieval
Caller ID/Call WaitingDisplays caller information on LCD
ECO ModeReduces power consumption when handset is near base
Intercom/PagingCommunication between handsets and base
PhonebookStores up to 50 names/numbers
Headset JackFor hands-free operation (2.5mm)
Backlit Keypad & DisplayEasy viewing in low light
Battery IndicatorShows remaining battery level
MuteMutes microphone during call

Installation

Unpack and inspect contents. Place base unit on stable surface.

  1. Charge handset: Insert battery, place on base for 7 hours initial charge.
  2. Connect telephone line: Plug line cord from wall jack to TEL LINE port on base.
  3. Connect power: Plug AC adapter into base and wall outlet.
  4. Install belt clip: Attach to handset if desired.

WARNING! Use only supplied Panasonic adapter. Keep away from water and heat sources.

First-Time Setup

Power on base; handset will automatically register.

  1. Set date/time: Press MENU, navigate to SETTINGS > DATE/TIME.
  2. Set language: In SETTINGS menu, select ENGLISH (default).
  3. Program phonebook: Add entries via MENU > PHONEBOOK.
  4. Configure answering machine: Press ANS/PLAY on base to set greeting and recording time.

CAUTION! Ensure proper ventilation around base unit; do not block vents.

Specifications

Controls and Settings

Access menu via MENU button on handset. Handset Buttons: TALK/FLASH, END, VOLUME, MENU, INTERCOM/PAGE, MUTE, REDIAL/PAUSE.

Base Unit: ANS/PLAY, STOP, DELETE, VOLUME, RECORD (for greeting).

Settings: Date/Time, Language, Ringer volume/melody, ECO mode on/off, Answering machine settings (number of rings, greeting). Phonebook: Add, edit, delete entries. Call Features: Call waiting, caller ID, redial, mute.

Connecting Devices

Telephone line: Standard RJ11 jack. Headset: 2.5mm jack on handset.

  1. Ensure base is unplugged before connecting telephone line.
  2. Plug headset into jack on side of handset.
  3. For multiple handsets, register additional units via base registration mode.

Tip: Use surge protector for telephone line to prevent damage from power surges.

Using the Answering Machine

Supports incoming message recording and remote retrieval.

  1. Set greeting: Press RECORD on base, speak after beep, press RECORD again.
  2. Play messages: Press ANS/PLAY on base or handset.
  3. Delete messages: Press DELETE during playback.
  4. Remote retrieval: Dial your number, enter remote code (default 0000) after greeting.
  5. Adjust settings: Set number of rings (2/4/6/TOL) via base menu.
  6. Record memo: Press RECORD on handset during standby to leave voice memo.

WARNING! Do not disconnect power while answering machine is recording.

Accessibility Features

Ringer Volume: Adjustable (High/Low/Off). Large Backlit Buttons: Easy to see and press. Hearing Aid Compatible: Rated M3/T3.

Care & Cleaning

Unplug before cleaning. Wipe with soft, dry cloth; do not use chemicals.

CAUTION! Do not submerge any part; avoid extreme temperatures.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. This device complies with Part 68 of FCC rules. Ringer equivalence: 0.8B. USOC jack: RJ11C/W. Copyright © Panasonic Corporation of North America. For support, visit www.panasonic.com or contact 1-800-211-7262.

Troubleshooting

SymptomPossible CauseCorrective Action
No dial toneLine/power connectionCheck telephone line and power connections; ensure handset is charged.
Handset not chargingBattery/contactsClean charging contacts; ensure handset placed correctly; replace battery if old.
Poor sound qualityInterference/low batteryMove closer to base; charge handset; avoid microwave ovens.
Answering machine not workingSettings/powerEnsure ANS mode is ON; check power; re-record greeting.
Cannot register handsetRegistration modePut base in registration mode (press and hold PAGE); follow prompts.

Reset: Remove battery for 1 minute, then reinsert.

Service: 1-800-211-7262; www.panasonic.com

Panasonic KX-TG6621E User Manual © - All Rights Reserved 2025