Panasonic KX-TG6721EM User Manual

The Panasonic KX-TG6721EM is a DECT 6.0 cordless phone system featuring a digital answering machine, call blocking, intercom, speakerphone, backlit keypad, and up to 6 handsets expandability. It includes features like caller ID, call waiting, eco mode, and a long-lasting battery. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using the Answering Machine 8. Advanced Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Base Unit, Cordless Handset, Telephone Line Cord, AC Power Adapter, Battery Pack, Belt Clip, User Manual.

Feature	Description
DECT 6.0 Technology	Clear sound, secure connection, interference-free
Digital Answering Machine	Up to 18 minutes recording time, remote access
Call Block	Block unwanted calls with up to 250 numbers
Intercom	Handset-to-handset and handset-to-base communication
Speakerphone	Hands-free conversation on handset and base
Backlit Keypad & Display	Easy viewing in low light conditions
Expandable System	Support for up to 6 handsets (additional sold separately)
Caller ID/Call Waiting	Displays caller information on screen
Eco Mode	Reduces power consumption when idle
Battery Indicator	Shows remaining battery level

Installation

Unpack and inspect all contents. Place base unit on a flat, stable surface away from electronic interference.

Connect telephone line: Plug one end of telephone line cord into base unit TEL LINE jack, other end into wall telephone jack.
Connect power: Plug AC power adapter into base unit DC IN 9V jack and into electrical outlet.
Install battery in handset: Insert battery pack into handset compartment, connect terminals, close cover.
Charge handset: Place handset on base unit charger; charge for at least 7 hours before first use.

WARNING! Use only supplied Panasonic AC adapter and battery. Do not expose to water or extreme temperatures.

First-Time Setup

After installation, power on and configure basic settings.

Set date and time: Press MENU on handset, select SETTINGS > DATE & TIME, enter current date/time.
Set language: In SETTINGS menu, select LANGUAGE (default is ENGLISH).
Register handsets: Place new handset on base, press and hold HANDSET LOCATOR on base until IN USE light flashes.
Set answering machine: Press ANS/PLAY on base to record outgoing message (OGM).

CAUTION! Ensure proper ventilation around base unit; do not cover during operation.

Specifications

Technology: DECT 6.0 cordless.
Frequency: 1.9 GHz.
Range: Up to 50 meters indoors, 300 meters outdoors (line of sight).
Battery: Ni-MH rechargeable (included), talk time up to 10 hours, standby up to 5 days.
Answering Machine: Digital, 18 minutes recording, remote access, voice guide.
Display: Backlit LCD with caller ID information.
Call Block: Up to 250 numbers.
Power Source: AC adapter input: 100-240V AC, 50/60Hz; output: 9V DC.
Operating Temp: 0°C to 40°C (32°F to 104°F).

Controls and Settings

Access menu via MENU button on handset. Base Unit: ANS/PLAY, VOLUME, HANDSET LOCATOR, FLASH, REDIAL.

Handset: TALK/END, MENU, INTERCOM, SPEAKERPHONE, CALL BLOCK, REDIAL, VOLUME, navigation keys.

Settings: Date/Time, Language (ENGLISH default), Ringer volume/melody, Handset name, Eco mode (On/Off). Answering Machine: Record OGM, set number of rings, turn on/off. Call Block: Add/remove numbers, block anonymous calls. Intercom: Call between handsets or handset to base.

Connecting Devices

Telephone Line: Standard RJ11 jack. Additional Handsets: Purchase KX-TGA672 expansion handsets.

Ensure base unit is powered off before connecting additional devices.
Connect telephone line cord securely to wall jack and base unit.
For expansion handsets, register each handset following First-Time Setup instructions.

Tip: Keep base unit away from microwaves, routers, or other wireless devices to prevent interference.

Using the Answering Machine

Digital answering machine with remote access capability.

Record Outgoing Message (OGM): Press ANS/PLAY on base, follow voice prompts.
Set number of rings: MENU > ANSWERING MACHINE > NUMBER OF RINGS (2, 3, 4, or TEL ONLY).
Play messages: Press ANS/PLAY on base or handset.
Remote access: Call your number, after OGM plays, enter remote access code (default 0000).
Delete messages: Press DELETE during playback.
Turn on/off: Press ANSWER ON/OFF on base.

WARNING! Do not disconnect power while answering machine is recording or playing messages.

Advanced Features

Call Block: Add numbers via CALL BLOCK button or menu. Intercom: Press INTERCOM, enter handset number. Eco Mode: Reduces power when handset is on base. Caller ID: Requires subscription from phone service provider.

Care & Maintenance

Unplug from power before cleaning. Wipe with soft, dry cloth. Do not use liquid or aerosol cleaners.

CAUTION! Avoid exposing handset or base to direct sunlight, heat sources, or moisture. Replace battery every 2-3 years for optimal performance.

Regulatory Information

FCC Part 15: This device complies with part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © Panasonic Corporation. For support, visit www.panasonic.com/support or contact 1-800-211-7262.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No dial tone	Line/power connection	Check telephone line cord connections; ensure base is powered on.
Handset not charging	Battery/power	Ensure handset properly seated on base; check battery installation; try different outlet.
Poor sound quality	Interference/low battery	Move base away from other electronics; recharge or replace handset battery.
Answering machine not working	Settings/power	Ensure answering machine is turned on; check number of rings setting.
Caller ID not displaying	Service/subscription	Confirm caller ID service is active with phone company; reset base unit.

Reset: Unplug power and telephone line for 1 minute, then reconnect.

Service: 1-800-211-7262; www.panasonic.com/support