Installation Guide
Package Contents:
- Base unit (KX-TG994SK)
- Handset (KX-TGA994SK) x 4
- Telephone line cord
- AC power adapter
- Battery pack (AAA Ni-MH) x 4
- Belt clip x 4
- User manual
Step-by-Step Installation
- Charge the Batteries: Insert batteries into each handset and place them on the base unit or charger to charge for 7 hours before first use.
- Connect Base Unit: Connect the telephone line cord from the base unit to your telephone wall jack. Connect the AC power adapter to the base unit and wall outlet.
- Power On: Press and hold the power button on the base unit until the power indicator lights up.
- Register Handsets: Place each handset on the base unit or charger to automatically register. Wait for registration confirmation tone.
- Set Date and Time: Use the handset menu to set the current date and time for accurate call logs.
- Test the System: Make a test call to ensure proper connection and audio quality.
- Install Additional Handsets: Place additional handsets in desired locations using optional charger units (sold separately).
Specifications
| Model Number | KX-TG994SK |
| Type | DECT 6.0 Cordless Phone System |
| Color | Silver/Black |
| Handsets Included | 4 Handsets |
| Expandable Up To | 6 Handsets |
| Frequency | 1.9 GHz DECT 6.0 |
| Range | Up to 1000 feet outdoors |
| Battery Type | AAA Ni-MH rechargeable |
| Talk Time | Up to 12 hours |
| Standby Time | Up to 7 days |
| Display | Backlit LCD on all handsets |
| Caller ID Capacity | 50 Name/Number entries |
| Power Requirements | AC 120V, 60Hz |
Warranty Information
- Full Warranty: 1 year parts and labor
- Battery Warranty: 6 months on rechargeable batteries
- Additional Coverage: Optional extended warranty available
For warranty service, contact Panasonic Customer Service at 1-800-211-7262 or visit Panasonic.com
Key Features
DECT 6.0 Technology
Advanced digital technology provides clear sound quality, secure communication, and interference-free operation with other household devices.
4 Handset System
Comes with 4 handsets that can be expanded up to 6, allowing phone access throughout your home or office without additional wiring.
Digital Answering System
Built-in digital answering machine with up to 18 minutes of recording time, remote message retrieval, and voice guidance.
Call Block
Block unwanted calls with up to 250 numbers in the block list. Anonymous call rejection also available.
Intercom Function
Handset-to-handset and handset-to-base intercom allows for private communication between rooms.
Backlit Keypad & Display
Easy-to-read backlit LCD display and keypad for comfortable use in any lighting condition.
Advanced Calling Features
Caller ID/Call Waiting
Displays caller information for incoming calls and call waiting calls with 50-name memory capacity.
3-Way Conferencing
Conference calling capability allows you to talk with two people simultaneously.
Speed Dial
Store up to 50 numbers for quick one-touch or two-touch dialing.
Handset Locator
Find misplaced handsets quickly by paging them from the base unit or any handset.
Eco Mode
Reduces power consumption by adjusting transmission power based on distance from base unit.
Headset Jack
2.5mm headset jack for hands-free conversation (headset sold separately).
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No dial tone | Phone line not connected, power outage | Check line cord connections, ensure power adapter is plugged in |
| Handset not charging | Dirty contacts, battery issue, charger problem | Clean charging contacts, replace batteries, try different charger |
| Poor sound quality | Low battery, interference, distance from base | Charge handset, move closer to base, change channel |
| Handset not registered | Registration process incomplete, interference | Re-register handset, move closer to base during registration |
| No Caller ID display | Service not subscribed, incorrect setup | Contact phone provider, enable Caller ID in phone settings |
| Answering machine not working | Full memory, not activated, recording time set to zero | Delete old messages, turn on answering machine, set recording time |
Common Error Messages
- No Line: Telephone line not detected - Check line connection
- Low Battery: Handset battery needs charging - Place on charger
- Out of Range: Handset too far from base - Move closer to base unit
- Memory Full: Caller ID or answering machine memory full - Delete old entries
- Register: Handset needs registration - Place on base to register
- Busy: Line in use - Wait for line to become available
Manual Downloads
Current Model Manuals
KX-TG994SK
4 Handset DECT 6.0 Phone System
KX-TG993SK
3 Handset DECT 6.0 Phone System
KX-TG995SK
5 Handset DECT 6.0 Phone System
KX-TG996SK
6 Handset DECT 6.0 Phone System
Popular Previous Models
KX-TG7645S
2 Handset DECT 6.0 Phone
KX-TG6542B
Single Handset DECT 6.0
KX-TG6582T
2 Handset with Answering Machine
KX-TG6711S
Single Handset Bluetooth Model