Panasonic KX-TG994SK User Manual

The Panasonic KX-TG994SK is a DECT 6.0 Plus Cordless Phone System featuring a digital answering machine, call blocking, intercom, speakerphone, and up to 6 handsets. It includes features like noise reduction, backlit keypad, large display, and compatibility with hearing aids (TIA-1083 compliant). Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using the Answering Machine 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Base Unit, Handset(s), AC Power Adapter, Telephone Line Cord, Battery Pack(s), User Manual.

Feature	Description
DECT 6.0 Plus Technology	Clear sound, secure connection, long range
Digital Answering Machine	Up to 18 minutes recording time, remote access
Call Block	Block unwanted calls with up to 250 numbers
Intercom	Handset-to-handset and handset-to-base communication
Speakerphone	Full-duplex speakerphone on handset and base
Backlit Keypad & Display	Easy viewing in low light
Noise Reduction	Reduces background noise for clearer conversations
Hearing Aid Compatible	TIA-1083 Compliant (M4/T4 rating)
Expandable	Supports up to 6 handsets (additional sold separately)
Battery Indicator	Shows battery level on display

Installation

Unpack and inspect contents. Place base unit on a stable, central surface.

Charge the handset: Insert battery into handset, place on base charger for 7 hours before first use.
Connect telephone line: Plug one end of phone cord into TEL LINE jack on base, other end into wall jack.
Connect power: Plug AC adapter into DC IN 9V jack on base and into electrical outlet.
Register additional handsets: Follow manual pairing instructions if adding extra handsets.

WARNING! Use only the supplied Panasonic AC adapter and battery. Do not disassemble or short-circuit the battery.

First-Time Setup

After installation, power on the system and configure basic settings.

Set date and time: Press MENU on handset, navigate to SETTINGS > DATE & TIME.
Set answering machine: Press ANS/PLAY on base to turn on; record outgoing message (OGM).
Adjust ringer volume: Use VOLUME button on handset or in SETTINGS menu.
Register handset name: Assign names (e.g., Kitchen, Bedroom) for multiple handsets in MENU.

CAUTION! Keep base unit and charger away from heat sources and water.

Specifications

Technology: DECT 6.0 Plus.
Frequency: 1.9 GHz.
Range: Up to 1000 feet outdoors, varies with environment.
Answering System: Digital, 18 minutes recording time.
Call Block: 250-number capacity.
Display: Backlit LCD with caller ID (subscription required).
Battery: Rechargeable Ni-MH (included), talk time up to 13 hours.
Power Source: AC adapter (input: 120V AC, 60Hz).
Compliance: Hearing Aid Compatible (M4/T4), FCC Part 15, Part 68.

Controls and Settings

Access menu via MENU button on handset. Front Panel (Base): ANS/PLAY, VOLUME, DELETE, SKIP.

Handset: TALK/END, MENU, INTERCOM, FLASH, REDIAL, MUTE, VOLUME, numeric keypad.

Settings: Date/Time, Ringer Volume/Tone, Handset Name, Language (ENGLISH default), Call Block List, Answering Machine Setup (OGM, number of rings). Features: Caller ID log, Redial, Mute, Flash, Intercom, Speakerphone on/off.

Connecting Devices

Telephone Line: Standard RJ11 jack. Additional Devices: Can connect a fax machine or another phone in parallel (use splitter).

Ensure base unit is unplugged from power before connecting other devices.
Connect additional device to the EXT jack on the base unit if available.
For fax/computer modem, may need to disable answering machine during data transmission.

Tip: Use a surge protector for telephone line to protect against voltage spikes.

Using the Answering Machine

Digital system with remote access and call screening.

Turn on/off: Press ANS/PLAY on base until ON/OFF indicator lights.
Record outgoing message (OGM): Press & hold ANS/PLAY on base, speak after beep, release.
Play messages: Press ANS/PLAY briefly on base or handset.
Remote access: Call your number, after OGM plays, enter remote code (default 0000) to listen.
Delete messages: Press DELETE during playback or from menu.
Skip messages: Press SKIP during playback.

WARNING! Do not disconnect power while answering machine is recording or playing.

Accessibility Features

Hearing Aid Compatibility: M4/T4 rating. Ringer Volume Adjustment: Multiple levels. Large, backlit keys and display. Visual ringer indicator on handset.

Care & Cleaning

Unplug from power and telephone line before cleaning. Wipe handset and base with a soft, dry cloth. Do not use liquid or aerosol cleaners.

CAUTION! Avoid getting moisture in openings. Keep battery contacts clean.

Regulatory Information

FCC Part 15 and Part 68: Complies with limits for Class B digital devices and telephone equipment. Hearing Aid Compatibility: Meets TIA-1083 standard. This device may not cause harmful interference and must accept any interference received. Copyright © Panasonic Corporation of North America. For support, visit www.panasonic.com or contact 1-800-211-7262.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No dial tone	Power/connections	Ensure base is plugged in; check telephone line cord connections at base and wall.
Handset not charging	Battery/contacts	Clean charging contacts on handset and base; ensure battery is properly installed.
Poor sound quality	Range/interference	Move closer to base; avoid microwave ovens or other 2.4GHz devices.
Answering machine not working	Settings/power	Ensure ANS/PLAY is ON; re-record outgoing message; check power.
Caller ID not displaying	Service/subscription	Subscribe to caller ID service from phone company; ensure name/number is sent.

Reset: To reset base, unplug power and telephone line for 1 minute, then reconnect.

Service: 1-800-211-7262; www.panasonic.com