Installation Guide
Package Contents:
- Base unit (KX-TGD390C)
- Handset (KX-TGA390C)
- AC adaptor
- Telephone line cord
- Battery pack
- User manual
Step-by-Step Installation
- Charge the Handset: Insert the battery into the handset and place it on the base unit for initial charge (16 hours recommended).
- Connect Base Unit: Connect the telephone line cord from the base unit to your telephone wall socket.
- Power Connection: Connect the AC adaptor to the base unit and plug into a standard electrical outlet.
- Handset Registration: The handset will automatically register with the base unit when placed in the charger.
- Date and Time Setup: Set the current date and time using the handset menu.
- Answering Machine Setup: Configure answering machine settings if applicable.
- Test Call: Make a test call to ensure proper installation and functionality.
Specifications
| Model Series | KX-TGD390C (Base) / KX-TGA390C (Handset) |
| Type | DECT 6.0 Cordless Phone |
| Color | Black / Silver |
| Frequency Range | 1.9 GHz DECT |
| Operating Range | Up to 50 meters indoors |
| Display | Backlit LCD with White Backlight |
| Battery Type | Ni-MH 2.4V 600 mAh |
| Talk Time | Up to 12 hours |
| Standby Time | Up to 10 days |
| Power Requirements | AC 120V, 60Hz |
| Dimensions (Base) | 15.5 x 10.5 x 5.5 cm |
| Weight (Handset) | 135 g |
| Additional Handsets | Supports up to 6 handsets |
Warranty Information
- Full Warranty: 1 year parts and labor
- Battery Warranty: 6 months
- Additional Coverage: Optional extended warranty available
For warranty service, contact Panasonic Customer Service at 1-800-211-7262 or visit Panasonic.com
Key Features
DECT 6.0 Technology
Advanced digital technology provides clear sound quality, enhanced security, and interference-free communication on the 1.9 GHz frequency band.
Digital Answering System
Built-in digital answering machine with up to 18 minutes of recording time, remote message retrieval, and voice guide function.
Caller ID/Call Waiting
Displays caller information on the LCD screen and stores up to 50 caller ID records with name and number.
Backlit Keypad & Display
Easy-to-read white backlit LCD display and keypad for comfortable use in low-light conditions.
ECO Mode
Power-saving feature that reduces radiation emission by up to 60% when the handset is near the base unit.
Intercom Function
Allows communication between registered handsets without using the telephone line, perfect for home or office use.
Advanced Functions Explained
One-Touch Dial
Store up to 9 frequently dialed numbers for quick access with single button press
Speed Dial
Program up to 50 numbers for rapid dialing using 2-digit codes
Call Block
Block unwanted calls by adding up to 30 numbers to the block list
Voice Announce
Hear caller ID information announced through the handset speaker
Any Key Answer
Answer incoming calls by pressing any key (except the end key)
Headset Compatible
2.5mm headset jack for hands-free conversation (headset sold separately)
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No dial tone | Line cord not connected, power issue | Check line connections, ensure base unit is powered |
| Handset not charging | Battery not installed properly, dirty contacts | Reinsert battery, clean charging contacts with dry cloth |
| Poor sound quality | Low battery, interference, distance from base | Charge handset, move closer to base, check for interference sources |
| No display on handset | Battery depleted, display turned off | Charge handset, press any key to activate display |
| Can't make outgoing calls | Dial mode incorrect, call barring activated | Check dial mode (tone/pulse), disable call barring if enabled |
| Answering machine not working | Not set up, memory full, turned off | Set up answering machine, delete old messages, ensure feature is on |
Display Messages
- NO LINE: Telephone line not detected - Check line connections
- LOW BATTERY: Handset battery needs charging - Place in charger
- OUT OF RANGE: Handset too far from base - Move closer to base unit
- MEMORY FULL: Phonebook or answering machine memory full - Delete old entries
- REGISTERING: Handset registering with base - Wait for completion
- NEW CALLS: New messages in answering machine - Press play to listen
Manual Downloads
Current Model Manuals
KX-TGD390C
DECT 6.0 Cordless Phone with Answering Machine
KX-TGD392C
2-Handset DECT Phone System
KX-TGD395C
5-Handset Expansion System
KX-TGD390W
White Version DECT Phone
Popular Previous Models
KX-TG6511B
DECT 6.0 1-Handset System
KX-TG6591T
2-Line DECT Business Phone
KX-TG7645M
3-Handset Bluetooth System
KX-TG7711S
Single Handset Basic Model