Panasonic KX-TGE474S User Manual

The Panasonic KX-TGE474S is a DECT 6.0 cordless phone system with four handsets, featuring a digital answering machine, caller ID, call waiting, intercom, speakerphone, backlit keypad, headset jack, and a large LCD display. It includes a base unit with answering machine and up to four cordless handsets for multi-room use. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using the Answering Machine 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Base Unit with answering machine, Cordless Handsets (up to 4), Telephone Line Cord, AC Power Adapter, Battery Packs, Belt Clip, Quick Start Guide.

FeatureDescription
DECT 6.0 TechnologyClear sound, secure connection, no interference with Wi-Fi
Digital Answering MachineBase unit records up to 18 minutes of messages
Caller ID/Call WaitingDisplays caller information on handset LCD
IntercomHandset-to-handset and handset-to-base communication
SpeakerphoneHands-free conversation on handset and base
Backlit Keypad & DisplayEasy viewing in low light conditions
Headset JackFor private listening (2.5mm jack on handset)
ECO ModeReduces power consumption when idle
9 Number Memory DialStore and dial frequently called numbers
Battery IndicatorShows remaining battery level on display

Installation

Unpack and inspect contents. Place base unit on a flat, stable surface away from electronic interference.

  1. Charge Handsets: Insert battery into each handset, place on base or charger for 7 hours initial charge.
  2. Connect Telephone Line: Plug telephone line cord from wall jack to TEL LINE jack on base unit.
  3. Connect Power: Plug AC adapter into base unit and wall outlet.
  4. Install Additional Handsets: Place extra handsets on optional charger stands if purchased separately.

WARNING! Use only Panasonic-approved battery and adapter. Do not place near water or heat sources.

First-Time Setup

Power on base and handsets; follow automatic registration.

  1. Set Time and Date: On base, press MENU, use arrows to set time/date, press SELECT.
  2. Set Language: In handset menu, select ENGLISH (default).
  3. Register Handsets: Handsets auto-register; if not, press and hold PAGE on base until IN USE lights, then press and hold # on handset.
  4. Set Ringer Volume/Tone: Use VOLUME button or menu settings.
  5. Set Answering Machine: Record outgoing message (OGM) and set number of rings.

CAUTION! Ensure proper ventilation around base unit; do not block vents.

Specifications

Controls and Settings

Access menu via MENU button on handset or base. Handset Buttons: TALK/FLASH, OFF, VOLUME, INTERCOM, MUTE, MENU, arrows, SELECT.

Base Unit: PLAY/SKIP, RECORD, DELETE, MEMO, MENU, VOLUME, ANSWER ON/OFF.

Phone Settings: Ringer volume/tone, language, date/time, handset name. Answering Machine: Record OGM, set number of rings (2/4/6/TOL), message playback. Call Features: Caller ID, call waiting, call block, redial. Intercom: Handset-to-handset, handset-to-base. ECO Mode: Reduces power when idle.

Connecting Devices

Telephone Line: Standard RJ11 jack. Headset: 2.5mm jack on handset.

  1. Turn off power before connecting line or headset.
  2. Plug telephone line cord securely into wall jack and base.
  3. For headset, plug into handset jack during call for private listening.

Tip: Use a surge protector for telephone line to prevent damage from power surges.

Using the Answering Machine

Digital answering machine on base unit records incoming messages.

  1. Record Outgoing Message (OGM): Press RECORD on base, speak after beep, press RECORD to stop.
  2. Set Answer Mode: Press ANSWER ON/OFF to turn on; choose rings (2/4/6/TOL) via menu.
  3. Play Messages: Press PLAY/SKIP on base or handset (if intercom to base).
  4. Skip/Repeat: Press SKIP during playback.
  5. Delete: Press DELETE during or after message playback.
  6. Remote Access: Dial your number, after OGM press * and enter remote code (default 0000).

WARNING! Do not disconnect power while recording or playing messages to avoid data loss.

Accessibility Features

Ringer Volume/Tone: Adjustable for hearing impaired. Large Backlit Buttons: Easy to see and press. Headset Jack: For hands-free use. Speed Dial: Store emergency numbers for quick access.

Care & Cleaning

Unplug before cleaning. Wipe handset and base with soft, dry cloth. Do not use liquids or aerosols.

CAUTION! Avoid cleaning agents; keep battery contacts clean and dry.

Regulatory Information

FCC Part 15 and 68: Complies with limits for Class B digital devices and telephone equipment. This device may not cause harmful interference and must accept any interference received. Copyright © Panasonic Corporation of North America. For support, visit www.panasonic.com or contact 1-800-211-7262.

Troubleshooting

SymptomPossible CauseCorrective Action
No dial toneLine/power connectionCheck telephone line cord and wall jack; ensure base is powered on.
Handset not chargingBattery/contactsClean charging contacts; ensure handset properly seated; replace battery if old.
Static or poor soundInterference/distanceMove closer to base; avoid electronic devices; change channel via menu.
Answering machine not workingSettings/powerEnsure ANSWER ON/OFF is on; check number of rings setting; re-record OGM.
Handset not registeredRegistration lostRe-register handset: press and hold PAGE on base, then # on handset.

Reset: Unplug base power and telephone line for 1 minute, then reconnect.

Service: 1-800-211-7262; www.panasonic.com

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