Panasonic Model KX-TG994SK Operating Manual

The Panasonic KX-TG994SK is a DECT 6.0 cordless phone system featuring a digital answering machine, call blocking, intercom, speakerphone, and expandability up to 6 handsets. It includes a base unit with answering system, one cordless handset, battery, charger, telephone cord, and user documentation. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using the Answering System 8. Advanced Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Base Unit with Digital Answering System, Cordless Handset, Battery, Charger, Telephone Cord, User Manual.

Feature	Description
DECT 6.0 Technology	Clear sound, secure connection, reduced interference
Digital Answering System	Records messages up to 18 minutes
Call Block	Blocks up to 250 numbers
Intercom	Handset-to-handset and handset-to-base communication
Expandable System	Supports up to 6 handsets (additional sold separately)
Speakerphone	Hands-free conversation on handset and base
Backlit Keypad & Display	Easy viewing in low light
Phonebook	Stores up to 100 entries
Caller ID/Call Waiting	Displays caller information (service subscription required)
Power Backup	Battery keeps time and settings during power outage

Installation

Unpack and inspect contents. Place base unit on a flat, stable surface away from electronic interference.

Connect telephone line: Plug one end of telephone cord into TEL LINE jack on base, other end into wall jack.
Connect power: Plug AC adapter into DC IN 9V jack on base and into electrical outlet.
Charge handset: Place handset on base or charger. Charge for at least 7 hours before first use.
Install battery: Insert supplied battery into handset, aligning polarity.

WARNING! Use only the supplied Panasonic adapter and battery. Do not disassemble or short-circuit the battery.

First-Time Setup

After charging, power on the system and follow initial setup.

Set time and date: Press MENU on handset, navigate to SETTINGS > SET CLOCK.
Set answering system: Press ANS ON/OFF on base to turn on. Record outgoing message by pressing RECORD.
Register additional handsets: For new handsets, place on charger next to base, press HANDSET LOCATOR on base for 5 seconds.
Adjust volume: Use VOLUME buttons on handset or base during a call.

CAUTION! Ensure base unit is placed in a central location for optimal range.

Specifications

Technology: DECT 6.0 cordless.
Frequency: 1.9 GHz.
Range: Up to 1000 feet outdoors, varies indoors.
Battery: Ni-MH rechargeable (included).
Talk Time: Up to 10 hours.
Standby Time: Up to 5 days.
Answering System: Digital, 18 minutes recording time.
Call Block: 250-number capacity.
Phonebook: 100 entries.
Power Source: AC adapter 120V, 60Hz.

Controls and Settings

Access menu via MENU button on handset. Front Panel (Base): ANS ON/OFF, PLAY/MSG, RECORD, DELETE, HANDSET LOCATOR.

Handset: TALK/CALL BACK, OFF, MENU, INTERCOM, PHONEBOOK, VOLUME, Navigation arrows, MUTE, FLASH, REDIAL/PAUSE, TONE/PULSE.

Settings: Clock, Language (ENGLISH default), Ringer melody/volume, Handset name, Registration. Call Features: Call Block list, Caller ID log, Redial. Audio: Speakerphone on/off, Mute.

Connecting Devices

Telephone Line: Standard RJ11 jack. Additional Handsets: Purchase compatible Panasonic handsets.

Ensure base power is off before connecting telephone line.
For best performance, connect base directly to wall jack, not through a splitter.
To add handset, follow registration procedure in manual.

Tip: Avoid placing base near microwaves, routers, or other electronics to prevent interference.

Using the Answering System

Digital system records incoming messages.

Turn on/off: Press ANS ON/OFF on base.
Record outgoing message: Press and hold RECORD on base, speak after beep, release when finished.
Play messages: Press PLAY/MSG on base or handset.
Delete messages: Press DELETE during playback.
Remote access: Call your number, after outgoing message, enter remote code (default 1111) to play messages.

WARNING! Do not disconnect power while answering system is recording or playing.

Advanced Features

Call Block: Add numbers via MENU > CALL BLOCK. Intercom: Press INTERCOM on one handset, then dial handset number (e.g., 2). Phonebook: Store numbers via MENU > PHONEBOOK. Caller ID: Requires subscription; recent calls stored in log.

Care & Maintenance

Unplug base before cleaning. Wipe handset and base with soft, dry cloth. Do not use liquids or abrasive cleaners.

CAUTION! Keep away from water and extreme temperatures. Replace battery if handset shows "Battery Low" frequently.

Regulatory Information

FCC Part 15 and 68: Complies with limits for Class B digital devices and telephone equipment. This device may not cause harmful interference and must accept any interference received. Copyright © Panasonic Corporation of North America. For support, visit www.panasonic.com/help or contact 1-800-211-7262.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No dial tone	Power/connections	Ensure base is powered; check telephone line connection; try different wall jack.
Handset not charging	Contacts/battery	Clean charging contacts on handset and base; ensure battery installed correctly.
Poor sound quality	Interference/low battery	Move base away from electronics; recharge handset.
Answering system not working	Settings/power	Ensure ANS is ON; re-record outgoing message; check power connection.
Handset not registered	Registration process	Place handset on charger near base, press HANDSET LOCATOR on base for 5 seconds.

Reset: Unplug base for 60 seconds, then reconnect to reset system.

Service: 1-800-211-7262; www.panasonic.com/help