panasonic telephone model kx-tgd390c manual

The Panasonic KX-TGD390C is a DECT 6.0 cordless phone system with a digital answering machine, featuring a 1.8-inch backlit display, call block, intercom, speakerphone, and eco mode. It supports up to 6 handsets, includes a headset jack, and operates on 2.4GHz for clear audio. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using the Answering Machine 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Base unit with answering machine, Cordless Handset, AC power adapter, Telephone line cord, Battery pack, User manual.

FeatureDescription
DECT 6.0 technologyClear sound, secure connection, less interference
Digital answering machineRecords up to 18 minutes of messages
Call blockBlocks up to 250 numbers
IntercomHandset-to-handset and handset-to-base communication
SpeakerphoneHands-free conversation on handset and base
Eco modeReduces power consumption
Backlit display1.8-inch screen for easy reading
Headset jackFor hands-free headset use (2.5mm)
Battery indicatorShows battery level on display
Keypad lockPrevents accidental key presses

Installation

Unpack and inspect contents. Place base unit on stable surface.

  1. Charge handset: Insert battery into handset, place on base to charge for 7 hours.
  2. Connect base: Plug AC adapter into base and wall outlet.
  3. Connect phone line: Use included cord to connect base to telephone wall jack.
  4. Add extra handsets: Register additional handsets to base (supports up to 6).

WARNING! Use only provided Panasonic adapter. Do not place near water or heat sources.

First-Time Setup

Power on base and handset; follow prompts.

  1. Set language: Press MENU, select LANGUAGE, choose ENGLISH (default).
  2. Set time/date: Press MENU, select SETTINGS, set current time and date.
  3. Set answering machine: Press ANS ON/OFF on base to activate; record greeting.
  4. Adjust ringer volume: Use VOLUME button on handset or base.

CAUTION! Ensure battery is fully charged before first use for optimal performance.

Specifications

Controls and Settings

Access menu via MENU button on handset. Handset: TALK/FLASH, OFF, VOLUME, MENU, INTERCOM, PHONEBOOK.

Base: ANS ON/OFF, PLAY/MSG, DELETE, RECORD, VOLUME.

Settings: Language (ENGLISH default), time/date, ringer melody/volume, call block list, eco mode on/off. Phonebook: Store up to 50 entries. Intercom: Call between handsets or handset and base. Keypad lock: Press and hold # to enable/disable.

Connecting Devices

Phone line: Base to wall jack. Headset: 2.5mm jack on handset.

  1. Ensure base is powered off before connecting phone line.
  2. Plug headset into handset jack for hands-free use.
  3. Register additional handsets: Place new handset on base, press and hold PAGE on base until beep.

Tip: Use surge protector for phone line to prevent damage from power surges.

Using the Answering Machine

Digital answering machine with remote access.

  1. Activate: Press ANS ON/OFF on base (light on indicates active).
  2. Record greeting: Press RECORD on base, speak, press RECORD again to stop.
  3. Play messages: Press PLAY/MSG on base or handset.
  4. Delete messages: Press DELETE during playback.
  5. Remote access: Dial your number, after greeting press * and enter remote code (default 0000).
  6. Announce only mode: Plays greeting without recording messages.

WARNING! Do not disconnect power while answering machine is in use to avoid message loss.

Accessibility Features

Ringer volume adjustment: Set high volume for hearing impaired. Keypad tone: Enable/disable in menu. Large display: Backlit for low-light visibility.

Care & Cleaning

Unplug before cleaning. Wipe handset and base with dry, soft cloth. Do not use liquids or abrasive cleaners.

CAUTION! Avoid moisture; keep battery contacts clean. Replace battery if not holding charge.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Panasonic Corporation of North America. For support, visit www.panasonic.com or contact 1-800-211-7262.

Troubleshooting

SymptomPossible CauseCorrective Action
No dial toneConnections/powerCheck phone line and power connections; ensure base is on.
Handset not chargingBattery/contactsClean charging contacts; ensure handset placed correctly; replace battery if old.
Poor sound qualityInterference/distanceMove closer to base; avoid microwave ovens or routers; check battery level.
Answering machine not workingSettings/powerEnsure ANS ON/OFF is activated; record greeting; check power.
Cannot register handsetRegistration modePlace handset on base, press and hold PAGE on base until beep (within 60 seconds).

Reset: Unplug base for 1 minute, then reconnect to reset system.

Service: 1-800-211-7262; www.panasonic.com

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