Panasonic KX-TGD864S User Manual

The Panasonic KX-TGD864S is a DECT 6.0 cordless phone system with four handsets, featuring digital answering machine, call blocking, intercom, caller ID, speakerphone, and backup power support. It operates on 1.9GHz frequency for clear audio, includes a large display, and supports up to 18 hours of talk time. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using the Answering Machine 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Base unit with answering machine, four cordless handsets, telephone line cord, power adapters, rechargeable batteries, belt clips, and user manual.

FeatureDescription
DECT 6.0 TechnologyClear sound, reduced interference, secure connection
Digital Answering SystemRecords up to 18 minutes of messages
Call BlockBlocks up to 250 numbers
IntercomHandset-to-handset and handset-to-base communication
Caller ID/Call WaitingDisplays caller information on LCD screen
SpeakerphoneHands-free conversation on handset and base
Backup PowerBase unit battery backup for answering machine during power outage
ECO ModeReduces power consumption when not in use
Large DisplayBacklit LCD with easy-to-read digits
Expandable SystemSupports up to 6 handsets total (2 additional)

Installation

Unpack and inspect contents. Place base unit on stable surface away from electronic interference.

  1. Install handset batteries: Insert rechargeable batteries into each handset, charge for 16 hours before first use.
  2. Connect telephone line: Plug telephone line cord into base unit LINE jack and wall jack.
  3. Connect power: Plug AC adapter into base unit and electrical outlet.
  4. Register handsets: Place handset in base charger; registration is automatic.

WARNING! Use only provided Panasonic adapters and batteries. Do not expose to water or extreme temperatures.

First-Time Setup

Power on base and handsets; follow prompts.

  1. Set date and time: Press MENU on handset, select SETTINGS, set date/time.
  2. Set language: In SETTINGS menu, select ENGLISH (default).
  3. Set answering machine: Press ANS ON/OFF on base to activate; record greeting.
  4. Program speed dial: Use MENU to store up to 9 numbers.

CAUTION! Keep base unit ventilated; do not cover during operation.

Specifications

Controls and Settings

Access menu via MENU button on handset. Handset Controls: TALK/FLASH, OFF, VOLUME, DIR (directory), INTERCOM, REDIAL, MUTE, HOLD, SPEAKERPHONE.

Base Unit: ANS ON/OFF, PLAY/STOP, DELETE, RECORD (greeting), VOLUME.

Settings: Date/Time, Language, Ringer Volume/Tone, Handset Name, Speed Dial, Call Block List, ECO Mode On/Off. Answering Machine: Record Greeting, Set Number of Rings, Listen to Messages, Save/Delete Messages.

Connecting Devices

Telephone Line: Standard RJ11 jack. Additional Handsets: Purchase compatible Panasonic handsets (KX-TGDAxx series).

  1. Turn off power before connecting additional devices.
  2. Register new handset: Place in base charger, press and hold PAGE on base until beep.
  3. Test connection: Make a test call to ensure line is active.

Tip: Use surge protector for telephone line to prevent damage from power surges.

Using the Answering Machine

Digital system with remote access.

  1. Activate: Press ANS ON/OFF on base; red light indicates on.
  2. Record greeting: Press RECORD, speak after beep, press RECORD again to stop.
  3. Play messages: Press PLAY/STOP on base or handset (press INTERCOM then 7).
  4. Delete messages: Press DELETE during playback.
  5. Remote access: Dial your number, after greeting press * and enter remote code (default 0000).
  6. Set rings: Choose 2 to 10 rings before answering via menu.

WARNING! Do not disconnect power while answering machine is recording; may cause memory loss.

Accessibility Features

Ringer Volume Adjustment: Set high volume for hearing impaired. Large Buttons: Easy-to-press keys. Speakerphone: Hands-free operation. Backlit Display: Easy reading in low light.

Care & Cleaning

Unplug before cleaning. Wipe handset and base with soft, dry cloth. Do not use liquids or abrasive cleaners.

CAUTION! Avoid moisture; keep away from heat sources. Clean battery contacts with dry cloth if dirty.

Regulatory Information

FCC Part 15 and 68: Complies with interference limits and telephone network standards. ICES-003: Class B digital device. This device may not cause harmful interference. Copyright © Panasonic Corporation of North America. For support, visit www.panasonic.com or contact 1-800-211-7262.

Troubleshooting

SymptomPossible CauseCorrective Action
No dial toneLine/power connectionCheck telephone line cord; ensure base is powered; try different wall jack.
Handset not chargingBattery/adapterEnsure handset seated properly; replace battery if old; check AC adapter.
Static or poor soundInterference/distanceMove closer to base; avoid electronic devices; change channel via menu.
Answering machine not workingSettings/powerEnsure ANS ON/OFF is on; record greeting; check backup battery.
Caller ID not displayingService/subscriptionSubscribe to caller ID service from provider; ensure date/time set.

Reset: Unplug base and handsets for 1 minute, then reconnect.

Service: 1-800-211-7262; www.panasonic.com

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